The Difference between Average and Exceptional Results
Traditional medical billing companies and software products still use legacy systems technology, meaning processes are difficult to automate and reporting capabilities leave much to be desired. They focus their resources and software programs on the 80-85% of charges that are most easily collected, neglecting the 15-20% that need to be worked harder, including private pay accounts and contract variances and appeals, which represents the difference between average and exceptional profits. The automated design of our EBC software means all charges are pursued to completion – with minimal human involvement.
Our technology provides greater success in collecting from insurance companies. We have the ability to automatically appeal denials with no human intervention, and this generates prompt responses from payers. Once payers see how our software can “play the paper game,” we notice a change in how they deal with the claims submitted. Zotec Partners implements direct filing of insurance claims with carriers, avoiding clearinghouse problems and per piece charges. The electronic submit and remit interfaces we write mean your claims are paid more quickly and deposited directly into your bank account.