You can count on our People, Process, and Technology to navigate you through the complex, ever changing Revenue Cycle Management function to optimize your revenue and deliver an industry leading patient experience.
People are at the heart of Zotec. We could not be where we are today — at the forefront of innovation in our challenging, fast-moving industry — without a team like the one we have at Zotec Partners. We empower our employees to be extraordinary — and they continue to come through. We are a team of Innovators, Collaborators and Doers who are transforming the healthcare industry and dedicated to the success of our clients.
We have the technology, procedures, productivity standards, and security controls in place to process transactions safely and continuously on behalf of our clients. We also assure, from a SOC-1 & SOC-2 compliance perspective, that we organize our work to ensure every task, workfile, and report are not only checked but double-checked and documented. We measure, report, assess and expand on our current processes to optimize client revenue and the patient experience.
At the core of what we do lies a proprietary technology ready to deliver cost-effective and fully scalable Revenue Cycle Management services to our clients. Our processes are highly automated, and our systems are maintained in Tier III data centers with redundant power supplies. As a result, our core is solid and we are well-positioned to continue to file claims, process payments, handle patient calls and provide our full range of services without interruption. Zotec continually makes investments in technology and process improvements focused on optimizing the revenue cycle function for our clients.
It takes a team to deliver for our clients. Our proven approach provides access to Zotec’s team of multi-disciplinary professionals who understand all aspects of the healthcare revenue cycle.
We are committed to your success – from implementation and oversight to reporting and renewal. Your dedicated Client Relationship Manager (CRM) works alongside a team of CRMs, Analytics and Operations professionals dedicated to optimizing your revenue and enhancing the patient experience.
Our team approach lets us better hear the voice of our clients throughout the journey.
We are with you … every step of the way.