By Casandra Curtis, VP Business Development, Anesthesia Division
Anesthesia billing is unlike any other specialty. Modifiers, concurrency, documentation requirements, and shifting payer rules create a level of complexity that demands more than a one-size-fits-all approach. Yet too often, anesthesia groups are served by revenue cycle vendors who treat them just like everyone else.
Zotec takes a different path. Our revenue cycle platform was designed with anesthesia in mind. Intelligent claim holds help prevent denials before they occur, while our proprietary CZAR analytics dashboard delivers real-time visibility into collections, charge reconciliation, denial trends, and payer performance. Administrators and physicians gain the clarity they need to make decisions with confidence.
Integration with leading EHRs further streamlines the process. With 99% of claims filed direct-to-bill—bypassing the clearinghouse—and 96% clean claim rates, revenue capture becomes simpler, faster, and more predictable.
Just as important is how we engage patients. Our intelligent guarantor outreach uses a full range of communication channels—text, email, outbound dialers, IVR, RCS, live agents, portals, and paper statements—to meet patients on their terms. This approach has delivered a 22%+ lift in collections, alongside an 88% first-call resolution rate and 55% IVR handle rate. Pairing automation with compassionate communication helps patients navigate their financial responsibility without undermining their care experience.
For anesthesia groups, visibility and performance go hand in hand. Delayed or static reports from generic vendors no longer cut it. Real-time intelligence, proactive patient engagement, and automation built for anesthesia make the difference between simply processing claims and actually optimizing the practice’s financial health.
That is what sets Zotec apart: not just billing, but operational control, financial foresight, and better outcomes for providers and patients alike.
Anesthesia isn’t generic—and your revenue cycle management shouldn’t be either. If your practice is ready for RCM that reflects the complexity of anesthesia, with the transparency, data, and expertise you deserve, connect with Zotec. Let’s talk about how purpose-built solutions can simplify your operations and strengthen your financial performance.
