Fundamentals of the Healthcare Finance Experience: Compliance and Security

April 26, 2022

At Zotec Partners, healthcare practices rely on us as a trusted partner to manage, modernize and optimize their revenue cycles with our industry-leading provider solutions and Patient Bill Care™ tools. We don’t take that trust lightly. Our proprietary technology and processes not only help our clients enhance collections, optimize revenue and operate more efficiently but they also are designed to provide the very best in compliance and security as well.

Compliance is absolutely critical in today’s world. We address all levels of organizational and data security, achieve all related certifications and maintain a rigorous system of controls to process transactions safely and consistently on behalf of our clients. Our technology, procedures, productivity standards, and security controls are second to none. We have achieved SOC 1 (Service Organization Control 1), which demonstrates that we handle financial information safely and securely. We also have achieved SOC 2, which means we’ve achieved the highest levels of cloud and data center security.

Accuracy is critical too, which is why every task, work file, and report are not only checked but double-checked and documented. As a company, we believe in continuous improvement — we measure, report, assess and expand on our current processes to simplify the healthcare financial experience for providers and patients.

Zotec also utilizes independent third-party audits that examine and test the effectiveness of all of our controls. These independent audits help provide assurances to our clients that Zotec is operating effectively using industry-recognized best practices in financial reporting and information security.

While we use cutting-edge technology to provide the best tools, compliance and security, people remain the heart of our business. We have an incredible team of compliance, revenue integrity and security experts who are committed to maintaining compliance with medical billing regulations, consumer protection laws and best practices in information security.

Our company was named one of the Best Places to Work by the Indiana Chamber of Commerce for 2022, an honor we’ve achieved each year since 2020. Zotec also was named one of the best technology companies to work nationwide in the 2022 by Powderkeg Unvalley Awards.

Let us be your trusted partner. We can help manage your revenue cycle and patient billing, so you can focus on what truly matters—patient care. Learn more about us and how we can help your healthcare practice and schedule a demo today: